Assessment Integrity
[Organization Name] uses Proctorio, an online proctoring platform, to support the integrity of assessments. The platform provides flexible configuration options for different assessment types and is designed with a privacy-focused architecture that ensures assessment data is only accessible to authorized personnel within the institution.
Why Proctoring Matters
Proctorio supports our institution's commitment to:
Promoting academic integrity across all assessments
Honoring the work and effort of every student
Protecting the value of our degrees and accreditation
This page provides resources and support for all stakeholders, including students, instructors, staff, and parents or guardians.
About Proctorio
What is Proctorio?
When taking an exam in person, there is typically someone present to help ensure the rules are followed. Proctorio serves a similar role for online assessments.
During an assessment, Proctorio may:
Apply configured settings that restrict certain actions, such as navigating away from the exam
Record exam activity, including video, audio, screen activity, or browser events, depending on institutional settings
Use automated systems, including AI models, to identify specific actions or incidents that may require review
Important: Proctorio is not an automated decision-making tool. It provides information that authorized personnel review and evaluate. All decisions about grades or academic integrity are made by the institution.
How Proctorio Works
Proctorio operates directly inside your course, no separate account required. During an assessment:
Exam Setup
Before the exam begins, the instructor or exam administrator selects the appropriate settings based on the needs of the assessment. This includes choosing what may be recorded, any actions that may be limited, verification steps, and what activity is flagged for review.
Exam Launch
The exam is launched like any other assessment, but before seeing the exam, students are guided through a series of pre-checks to ensure they have everything needed to complete the assessment. These pre-checks also disclose which settings are enabled and confirm the device and environment are ready. For most assessments, all that is needed is the Proctorio Secure Exam browser extension, though other apps may be required or permitted.
Exam Monitoring
During the assessment, certain actions may be limited based on the exam settings. Recording and monitoring tools identify specific activities that may need review. In most cases, flagged activity is simply reported to the instructor or reviewer, though in some cases the session may end early. For institutions using Live Proctoring, a live proctor is also available to provide support or step in if needed.
Exam Submission
Students submit the exam as normal, which ends the proctoring session and stops all recording and monitoring. Students can disable or uninstall the extension at any time after the exam.
Exam Review
After the exam, recordings and any flagged activity are available to faculty or authorized reviewers at the institution. Only authorized staff can access this information. The institution is responsible for reviewing the data and making any decisions. Proctorio does not make decisions about grades or academic integrity.
Privacy & AI Transparency
Proctorio is built with privacy at its core and uses AI to assist, not replace, human judgment.
Data & Privacy
- End-to-End Encryption: All data is encrypted on the device before it is sent anywhere. Only authorized staff at the institution can access it. Proctorio cannot view assessment data.
- Local Processing: Data is processed on the device itself and is not sent to outside companies for processing.
- No Data Sharing or Training: Assessment data is never sold, shared with third parties, or used to train AI models.
AI Transparency
- Local Processing: All AI analysis is performed locally on the device and is not sent to third-party processors.
- Optional Feature: AI analysis is optional and selected by the instructor or exam administrator for each assessment.
- Human Decision-Making: AI does not make decisions about grades, outcomes, or integrity violations. All decisions are made by the institution.
Get Ready
Get Proctorio
At minimum, all users, including students, faculty, and staff, need to have the Proctorio Secure Exam Proctor extension installed in a supported browser. Download it at getproctorio.com.
Technical Requirements
To ensure a smooth experience, check that your device meets the following requirements:
| Chrome, Edge, Brave, Opera | |
| Windows, macOS, Chromebook, Linux (Ubuntu) | |
| Webcam and microphone (for some exams) | |
| Stable internet connection required |
For the most up-to-date requirements, visit proctorio.com/support/requirements.
Support
Proctorio support is available 24 hours a day, 7 days a week, every day of the year. The fastest and most effective way to get help is through Live Chat directly in the Proctorio extension.
How to Access Live Chat:
- Click the Proctorio shield icon in the browser toolbar
- Select "Live Chat" to connect with a support representative
Note: If the Live Chat option does not appear when clicking the extension, navigate to a Proctorio-enabled assessment in the course to activate the extension.
Additional Support Options:
For exam-specific questions, contact the instructor.
Get Started
Select the guide that applies to you for role-specific instructions and resources.
For Students
Student Expectations
Students are expected to uphold academic integrity standards during all proctored assessments. This includes following exam instructions, using a suitable environment, and completing work independently.
Institution Policy: Review the academic integrity policy at [Insert link to Academic Integrity Policy or Student Handbook]
Taking a Proctored Exam
To take a proctored exam, ensure the Proctorio extension is installed in a supported browser. Navigate to the course and access the exam as you would any other assessment. The extension will activate automatically when you begin.
Preparing for Your Exam
Learn what to do before your proctored exam, including system checks and environment setup.
Starting Your Exam
Step-by-step instructions for launching and completing a proctored assessment.
Accessibility & Accommodations
Proctorio supports a variety of accommodations including extended time, alternative conditions, and adjusted monitoring settings. Students requiring accommodations should coordinate with the instructor or institution before the exam to ensure appropriate settings are in place.
Accommodations Contact: [Insert contact information for Disability Services or Accommodations Office]
Student Quick Start Guide
Download the one-page guide covering system requirements, extension installation, and exam tips.
For Faculty & Staff
Faculty and staff use Proctorio to configure exam settings, review session data, and support students throughout the assessment process.
Important: The Proctorio extension must be installed in a supported browser to create, edit, administer, and review proctored assessments.
Quick Start Guides
Download the guide for the learning management system used at the institution:
Syllabus Templates
Customizable syllabus inserts explaining how Proctorio works and what students can expect:
Privacy Notice Templates
Template privacy notices covering data collection, protection, and student rights:
Need More Help? Visit the Proctorio Help Center for additional training resources and guides.
For Platform Administrators
Platform administrators manage institution-wide Proctorio settings, user access, and integration with the learning management system.
Network Configuration
Ensure Proctorio functions correctly by configuring network allowlists:
Administrator Resources: For setup guides, API documentation, and administrative tools, visit the Proctorio Help Center or Developers Site.
Frequently Asked Questions
What is automated proctoring?
Automated proctoring uses your device's camera, microphone, and screen to record your exam session. Depending on how the exam is configured, AI may be used to identify and flag specific activity. After the exam, recordings and flagged activity are made available to the exam administrator for review.
Is someone watching me during my exam?
In most cases, no one is watching in real time. Proctorio records the session and makes data available for review after the exam ends. If live proctoring is enabled, an indicator will appear in the exam toolbar.
What data is collected?
The institution or exam administrator determines which features are enabled, including what activity is recorded and whether AI monitoring tools are used. Before the exam begins, all enabled recording options are displayed. Proctorio collects minimal data and does not collect or process biometric data.
How is data used?
Exam recordings and related data are securely delivered to authorized staff at the institution for review. Proctorio provides data only and does not make automated decisions. Any determination regarding academic integrity is made by the institution after reviewing the available information.
Who has access to the data?
Access to exam recordings and data is limited to authorized personnel within the institution. Proctorio does not access this data unless explicit permission is granted for troubleshooting purposes. Proctorio does not sell or share data with third parties.
Is Proctorio monitoring activity outside the exam?
No. The Proctorio extension is only active when accessing a Proctorio-enabled exam. It does not run outside of the exam environment. All Proctorio applications can be disabled or uninstalled at any time after the exam is completed.
What if I have concerns about proctoring?
Proctorio is a tool provided by the institution or exam administrator. Decisions about whether remote proctoring is required, and what alternatives may be available, are made by the institution, not by Proctorio. Contact the exam administrator to discuss any concerns or available options.
Who can I contact with questions?
Contact the institution with questions about exam data or accessibility accommodations. For questions related specifically to Proctorio's privacy practices or security measures, contact security@proctorio.com or accessibility@proctorio.com.